Posted: 07-Feb-26
Location: Phoenix, Arizona
Type: Full Time
Categories:
Internal Number: 987451
Position Summary
The position operates on a standard Monday-Friday day shift (9:00 a.m.-5:00 p.m.) and follows a on-site work model, with increased remote flexibility once training is complete. The Genetic Counselor Assistant interacts regularly with genetic counselors, laboratory leadership, clinical teams, and patient families, supporting case preparation, report drafting assistance, and coordination of authorizations and documentation. The ideal candidate brings experience in a healthcare or clinical setting, strong organizational and communication skills, and comfort handling sensitive information in a fast-paced environment. This role reports to laboratory leadership within a small, multidisciplinary team and is evaluated on productivity, accuracy, adherence to procedures, and collaboration. The position offers meaningful exposure to clinical genetics within a mission-driven organization, with opportunities for professional growth as the program continues to expand.
The Genetic Counselor Assistant is a newly created role supporting the expansion of clinical genomic services within a growing pediatric Clinical Genomics Laboratory. This position provides operational and clinical support to genetic counselors and laboratory teams by coordinating genetic test orders, specimen tracking, documentation, and patient-facing communication. The role serves as a key liaison between families, providers, and the genetics team, helping ensure genetic testing workflows move efficiently and accurately while supporting high-quality patient care.
The Genetic Counseling Assistant (GCA) provides critical clinical , operational and administrative support for the Clinical Genomics Laboratory. Under the supervision of laboratory leadership, the GCA assists with communicating with providers, coordinating patient outreach for specimen collection and patients (families) consent, tracking genetic test orders, and facilitating pre-access and financial clearance workflows for insurance authorization. Additionally, the GCA will provide valuable contribution with literature review, gene and panel curation, and drafting clinical reports in support of variant interpretation and genetic counseling services.
This role may involve working with genetic counseling students, providing an opportunity to contribute to education and training. The GCA ensures smooth clinical operations by collaborating with laboratory genetic counselors, physicians, bioinformaticians, and medical staff to support the timely and efficient delivery of genomic testing services.
Education
- Bachelor’s degree in Genetics, Molecular Biology, Health Sciences, or related field (Required)
- Master’s degree in Genetic Counseling completed or in progress (Preferred)
- Coursework in Human Genetics or Medical Terminology (Preferred)
- Continuing education in Genomics or Healthcare Operations (Preferred)
- Training in laboratory documentation or compliance standards (Preferred)
Experience
- Experience in clinical laboratory or healthcare environment (Preferred)
- Familiarity with genetic terminology and variant interpretation concepts (Preferred)
- Knowledge of insurance authorization and financial clearance processes (Preferred)
- Experience communicating with patients and healthcare providers (Preferred)
- Exposure to clinical research or data entry systems (Preferred)
Special Skills
- Ability to multi-task and consistently communicate in a professional manner including writing routine reports and correspondence; proficient in typing and good at spelling, punctuation, grammar, and oral communication. Ability to listen to complex medical information and summarize in a clear, complete, and concise fashion. Excellent English composition skills required to generate professional, polished writing at a high rate of production. (Required)
- Ability to learn and use all functions of electronic medical record software and Microsoft Office applications. Maintain and demonstrate an understanding of the team approach to patient care and documentation. (Required)
- Ability to establish and maintain effective working relationships with co workers, interdepartmental contacts, and patients/families. (Required)
- Punctuality and preparedness for all shifts and work-related activities. (Required)
- Good judgment, organizational ability, initiative, attention to detail, and the ability to be self-motivated. Must be discreet, tactful, and modest in performance of duties. (Required)