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Posted: 31-Aug-23
Location: Ann Arbor, Michigan
Salary: Open
Internal Number: 238899
Organization Overview
C.S. Mott Children?s Hospital and Von Voigtlander Women?s Hospital were established in 1903 and have led the way in providing comprehensive, specialized health care for children and women. Von Voigtlander Women?s Hospital's mission is to integrate clinical care, education, research, and advocacy to advance the health status of children, women, and their families and communities statewide. The hospital is nationally recognized for excellence in clinical care centers in the United States, the state-of-the-art facility (opened December 2011) enables the organization to fulfill its continued commitment to providing newborns, children, and pregnant women with the best health care possible. The hospital includes:
- 12-story inpatient wing and 9-story outpatient wing
- 1.1 million square feet
- 348 beds, including 50 private maternity rooms and 46 private NICU rooms
- 16 operating rooms and 2 interventional radiology rooms
We provide comprehensive treatment for patients with normal and high-risk pregnancies and expertly address a wide range of gynecologic and women's health concerns, including:
- Adolescent gynecology
- Gynecologic care for adolescents and women with disabilities
- Comprehensive infertility services, including in vitro fertilization
- Genetic counseling
- Gynecologic management for women with breast cancer
- Gynecologic urology
- Management of women with BRCA gene mutations (genes susceptible to breast cancer)
- Cervical, ovarian, and other gynecologic cancers
- Pelvic pain
- Premenstrual syndrome
- Prenatal diagnostics
- Reproductive gynecology, including menopause
The Associate Chief Operating Officer (ACOO) is an executive-level administrative position at Michigan Medicine with responsibilities serving the Von Voigtlander Women?s Hospital (patients, visitors, caregiving teams). This position reports to the Chief Operating Officer (COO) of the C.S. Mott Children?s Hospital and Von Voigtlander Women?s Hospital (C & W). The ACOO partners with the Physician and Nursing leaders in a triad approach to support overall performance and management of the women?s programs. The primary responsibility for this management position is to provide leadership for strategic, financial, quality, and operational priorities across their Interdisciplinary Program. The ACOO will coordinate these activities with the overall strategies and operations focus for the C & W and University of Michigan Health priorities. The ACOO is also responsible for oversight and support of operations and C & W Leadership teams from departments aligned to their Interdisciplinary Program.
Fundamental Responsibilities
- Develop and deliver all patient-centered programs and services within the Women?s Hospital
- Represent the Women?s Hospital on committees and other activities ensuring collaboration and liaison with appropriate clinical-enterprise-wide groups
- Support the Women?s Hospital mission, values, patients and families
- Collaborate with Leadership Triad in determining quality and patient care initiatives and improvements that support organizational priorities
- Identify philanthropic opportunities to support the Women?s Hospital
- Contributes expertise in operational matters to the development of the health system?s strategic plan.
- Ensures that day-to-day operations are conducted in full alignment with approved plans.
Program & Clinical Management
- Provide oversight for regulatory compliance, as applicable, operations of supporting functions (including identification of areas for improvement)
- Establish priorities, areas of focus, and measurable targets for performance improvement for support services
- Allocate space and oversee monitoring of space utilization
- Identify improvements for hospital facilities, including construction or renovation of structures and purchase of major equipment
- Monitor clinical performance metrics at the interdisciplinary program level and support monitoring of clinical performance metrics at a hospital-wide level
- Support communication of clinical performance metrics regularly to faculty and staff
- Present the Women?s Hospital clinical performance metrics to leadership committees
- Oversee identification and sharing of clinical best practices with faculty and staff
Operational and Financial Management
- Oversee resolution of clinical and operational problems
- Monitor operational and financial performance metrics at the interdisciplinary program level
- Oversee identification and sharing of operational and financial best practices with faculty and staff
- Work with department leadership to secure faculty support for operational and financial performance
- Oversee approval of the Women?s hospital budget for upcoming year
Faculty and Staff Performance Management
- Support performance evaluations with respect to clinic daily operations
- Oversee recruitment, selection, and evaluation of the Women?s hospital Managers
Essential Functions
- Works closely with C & W leadership and other ACOOs to provide leadership for strategic, financial, and operational priorities across the enterprise
- Serves as a key member of the Interdisciplinary Program Oversight Team
- Directs and leads multiple complex workstreams, including large-scale facility, IT, program development, and clinical re-design initiatives
- Works collaboratively in a team environment, continually addressing ongoing and new issues, while also exercising appropriate autonomy when needed to meet job requirements
- Provides expertise and consultation as it relates to operations effectiveness, patient access, financial management, employee engagement, and patient satisfaction
- Creates alignment with Michigan Medicine and the Women?s Hospital strategies and priorities to facilitate administrative and operations management at a local level
- Master?s degree in health services administration or business administration or an equivalent combination of education and experience
- At least five years of progressively responsible experience and proven success in the management of healthcare delivery and a history of successful execution of initiatives in operations or physician practice management Considerable healthcare experience and strong experience in managing clinical operations
- Proven experience managing complex organizations
- Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with administrative partners, individuals, and/or teams, across disciplines
- Demonstrated skill in change management
- Credible, assertive, self-motivated administrator
- Confident in the ability to convey vision
- Skilled at data management and analytics
- Considerable knowledge of management principles, practices, and methods
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
