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Job title: Sales Manager – British Columbia
Location: British Columbia
Status: Permanent Full-Time

JOB SUMMARY

Dynacare is looking for a Sales Manager in Genetics that will meet or exceed sales objectives identify opportunities to grow revenues in British Columbia for specialty, genetics and community laboratory business.  The successful person will deliver educational presentations or where required schedule for the MSL team to deliver. They will sustain and build customer relationships, understand competitive positioning and activity that will drive sales and marketing strategies.  The sales manager will execute the business strategy including a focus on advancing the Dynacare customer experience.   The Sales Manager will take an enterprise view collaborating with the BDCSS team driving overall sales.

KEY RESPONSIBILITIES/ACCOUNTABILITIES

• Develop, manage and be accountable for sales budgets that focus on genetics, specialty diagnostics and community laboratory business, while providing insight on sales opportunities in key uninsured testing markets
• Understand key publication data, clinical guidelines and competitive differentiators to be able to manage objections effectively.
• Plan, structure and develop a call plan that ensures delivery of key messages to customers within a designated region.
• Document and share key customer insights with sales management.
• Build and maintain key customer relationships.
• Actively present, negotiate and liaise with key clinics, physicians, geneticists and identify current sales opportunities.
• Identify customer constraints or challenges with test access or ability to order to ensure consistent revenue.
• Work closely with operational functions (Customer service, PSC operations, Lab Operations, Logistics) to define service level requirements for relevant operations (e.g., onboarding, customer service inquiry resolution, etc.)

KNOWLEDGE, EDUCATION AND EXPERIENCE

• Demonstrated existing relationships that include multiple of the following: hospital genetics programs, community specialists in women’s health, reproductive health, oncology, neurology and mental health are critical.
• Masters in Genetic counselling is preferred, however a Bachelor’s or advanced degree in a scientific or business discipline (or equivalent combination of education and experience)
• 5+ years of experience selling health services with opinion leaders in the field.

TIME ALLOCATION OF RESPONSIBILITIES/ACCOUNTABILITIES

• Community Laboratory 50%
• Specialty and Genetics 50%

SKILLS AND ABILITIES
Technical Skills

• Strong analytical skills, able to strategically plan and utilize creative thinking to investigate new business and market opportunities.
• Strong track record of implementing and executing tactics to achieve key strategic initiatives.
• Demonstrated history of achieving or exceeding budgeted sales and profit objectives
• Experience in managing existing accounts and a proven ability to secure new revenue.
• Excellent sales skills/potential with the proven ability to negotiate and close deals.
• Proficiency in MS Office Suite (including Word, Excel, Outlook and the use of CRM)

Social Process Skills

• Self-starter and comfortable working with autonomy
• Ability to adapt quickly to a changing environment.
• Exceptional verbal and written communication skills and able to adapt a sales approach based on audience (technical to senior management)
• Possess a superior level of negotiation, influencing and persuasion skills to support building of stronger customer relationships externally and internally.
• Operate with integrity, build trust, quickly win and sustain credibility in relationships with others.
• Excellent observation and listening skills.
• Team player with results- oriented approach, professionally assertive and self-confident
• Ability to perform under pressure and meet tight deadlines.
• Exhibit courage in a positive fashion and challenge the status quo to support superior business performance.

*Please note that a Criminal background verification must be met as a condition of employment*

Dynacare is committed to doing our part to protect our team, our clients and our communities against the spread of?COVID-19.? Please note that it is a requirement for this role that the individual be?fully vaccinated*, unless an exemption under the applicable provincial human rights legislation applies. ?Proof of full vaccination will be required to be submitted to our third-party services provider for verification purposes. 

*“Fully vaccinated” is defined as two doses of a Health Canada approved COVID-19 vaccine, plus 14 days after the second dose

DNA of an Ideal Dynacare Employee

I make a difference in people’s lives. I am a caring, collaborative team-player who is passionate about quality and continuous improvement.

• Caring- I demonstrate strong empathy and genuine concern for my colleagues, patients and customers.
• Collaborative Team Player- I know I play a key role in helping the Dynacare team achieve success. I am comfortable in a changing environment, and I can easily manage multiple priorities.
• Passion for Quality and Continuous Improvement- I am always looking to learn and solve problems.  I am detailed oriented, adaptable and find ways to make things better.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. 

At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. To apply for this position, you will be asked to submit your resume and complete the application process.

If your qualifications and experience fit with this position, we will contact you to learn more. We offer competitive pay and great benefits, along with the opportunity to grow and thrive with a dynamic, successful company. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement and fair treatment of all individuals. We believe that our diversity is our strength so we employ a diverse workforce and respect the needs of all our employees.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

KNOWLEDGE, EDUCATION AND EXPERIENCE

• Demonstrated existing relationships that include multiple of the following: hospital genetics programs, community specialists in women’s health, reproductive health, oncology, neurology and mental health are critical.
• Masters in Genetic counselling is preferred, however a Bachelor’s or advanced degree in a scientific or business discipline (or equivalent combination of education and experience)
• 5+ years of experience selling health services with opinion leaders in the field.

About Dynacare

Why Work at Dynacare? With 3,000 employees across the country, Dynacare is one of Canada’s leading providers of health and wellness solutions. We’re committed to delivering the highest standard of care and service to patients, physicians, healthcare facilities, insurance companies and corporations. We’re equally committed to providing a workplace that inspires employees, helps them grow and helps them thrive. That’s the Dynacare difference.

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