Career Center

The School of Medicine and Public Health's (SMPH) Informatics and Information Technology Department is excited to be adding a new Academic Application Administrator to our Educational Technology team! This position will primarily focus on the implementation and support of a new application designed to facilitate scheduling, curriculum mapping, learner assessments and the data and analytics from a variety of academic technologies for our Academic Affairs units starting with our Medical Education program.

The Educational Technology team provides consultation and support to a variety of academic technologies and applications to the programs within Academic Affairs programs to include: Medical Education, Physical Therapy, Physician Assistant, Public Health and Genetic Counseling.

Ideal candidates will have a willingness to learn and work in a fast-paced, target-driven environment, an ability to work independently and part of a team, be highly organized to ensure deadlines are met and show excitement for establishing a new application here at the school!

The new Academic Application Administrator will report to the Educational Technology Manager under the division of Academic Information Services. This project position is anticipated to last 2 years and has the potential to turn into a renewable position.

SMPH is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.

• 5% Creates and updates access permissions and maintains user accounts to maintain application security through user profile management
• 5% Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions
• 10% Troubleshoots hardware, software, and system problems and resolves issues and questions by working with vendors
• 5% Participates in the evaluation of vendor software releases and impact
• 5% Coordinates and monitors updates and the installation of upgrades and patches
• 5% Recommends application enhancements or changes that may involve custom design, integrations, and third-party products
• 25% Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities
• 5% Develops and maintains documentation related to the system. Communicates system enhancement or changes as needed
• 15% Plans and directs staff implementation of small to medium technical projects related to system as needed
• 10% Maintains accuracy and integrity of all data entered into academic applications
• 10% Provides customer support to academic applications

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred
Bachelor's Degree

Required Qualifications:
- At least three years of experience supporting and/or facilitating the use of applications and or technologies
- At least three years professional experience demonstrating effective technical problem solving skills
- Experience providing excellent written and verbal communication skills, including the ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals and or customers
- Proven ability to work independently and as part of a team
- High level attention to detail
- Professional and self-motivated with an interest in supporting educational applications and technologies


Preferred Qualifications:
- Experience working within higher education or clinical education settings

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Terminal, 24 month appointment.
This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding

Minimum $65,000 ANNUAL (12 months)
Depending on Qualifications

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. University sponsorship is not available for this position.

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including your current/most recent supervisor. References will not be contacted without prior notice.

Cody Roekle
croekle@wisc.edu
608-263-7676
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Application Administrator II(IT109)

A530254-MEDICAL SCHOOL/ADMIN/ACAD INFO SYSTEMS

Academic Staff-Terminal

273827-AS