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Posted: 29-Oct-22
Location: Boston, Massachusetts
Salary: Open
Internal Number: 2023-31751
The Sarcoma Center and the Pediatric Solid Tumor Program are recruiting a Program and Research Manager for the emerging Adolescent and Young Adult (AYA) Sarcoma Program, which support AYAs diagnosed with sarcomas. The Program Manager will oversee the development, implementation, and growth of the program. The Program Manager must be self-directed with exceptional organization and problem-solving skills.??
In addition to strategic development of the program, the program manager will be responsible for patient facing activities including 1:1 patient interactions and group events. The Program Manager will be responsible for ensuring timely access to relevant resources and implementing sustainable mechanisms for resources access. The Program Manager will manage a database of all AYA Sarcoma Patients. In conjunction with the AYA Sarcoma Program Directors, the Program Manager will set the strategic goals of the program and manage implementation of new projects. Upon initial expansion of the program, the Program Manager will oversee a Program Coordinator who will conduct much of the patient-facing activities.??
- As directed, meet/make contact with AYA patients with sarcomas, including all required follow ups (e.g. follow up email and/or 3-month call, etc.), at the main campus and satellite sites, and document all interactions in the program database. Related tasks may include:??
- Meet patients in person or via phone, depending on clinic location, and provide and review program materials and services
- Make referrals, as needed, including: genetic counseling, fertility consultation, social work/psychiatric counseling, sexual health consultation, nutrition/complementary therapy, and survivorship programs and services and document all contacts/service referrals in a timely manner in the database.??
- Address calls to the central program telephone line. Provide patient navigation and case management services to AYA sarcoma patients as needed
- Assist with writing and editing materials for patients and providers. Work with the Institute overall program manager for patient education to develop materials and obtain appropriate approvals.
- Facilitate distribution of materials through various channels.
- In conjunction with the communications team, develop a website for public access and keep up to date with new materials.
- Manage and help plan the education opportunities and outreach to patients including patient-centered webinars, telephone support groups, newsletters, an annual AYA sarcoma patient forum, and other programs in development
- Be the primary point person to oversee the??AYA Sarcoma Program??database, which holds all information related to services provided for the AYA patients. Identify QA issues. Work with the data programmer to improve the structure and address/solve issues that occur.??
- Lead specific areas of the program, e.g. survivorship navigation.
- Interface with program coordinators from the Young Adult Program and Center for Adolescent and Young Adult Oncology (CAYAO) as necessary.
- Support the translational research efforts of the??AYA Sarcoma Program including the collection of biospecimens from patients, clinical data, and questionnaire data. Facilitate research projects focused on understanding the development and treatment of AYAs with Sarcomas.????
- Evaluate main campus services and program expansion, which may include tracking and assessing numbers served, initiating and following up on surveys as needed, etc.
- Bachelor???s degree required.?? 2 ??? 3 years of experience in health care administration with patient contact required.??Advanced degree in public health, social work or administration a plus.
- Must have prior health education or clinical patient experience and data management experience.????
- Previous experience with Access and other research administration software programs is preferred.
- Strong organizational, leadership and management skills.
- Ability to prioritize and manage multiple competing priorities
- Ability to manage and present program metrics and data to assess the success of the program.
- Ability to work within a team setting and foster collaboration across multiple departments throughout the Institute.
- Excellent written, verbal, visual and presentation skills.
- Must be able to communicate with patients and staff effectively, with sensitivity.????
- Ability to work independently and be self-directed required
- Position requires computer proficiency including Microsoft Office and Access.
Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.?? As relentless as we are in our mission At to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.?? Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
