Job Summary We are seeking a talented and motivated individual to join our established Neurogenetics Program. The Neurogenetics Program's physicians, genetic counselors and nurse practitioners serve children and families from all over the world who seek information about and treatment for neurogenetic diagnoses. We support families throughout the diagnostic process and facilitate involvement in clinical trials, precision treatment initiatives and advocacy efforts. The Program Coordinator serves as the initial point of contact for families, referring providers, trainees and visiting faculty and is effectively the ambassador of the Neurogenetics Program. This individual will work closely with the Program Director and Co-Director to implement the Program's mission and vision.
The Program Coordinator I shall be responsible for:
Coordinating activities and daily operations of the Neurogenetics Program, including coordination of clinical faculty/staff meetings and weekly clinic schedules.
Intakes for and triaging of complex clinical referrals and non-clinical inquiries, providing superb customer service.
Conferring with and advises staff and others to provide technical advice, problem-solving assistance, answers to questions and program goals; refers to appropriate department person when unable to respond.
Providing direct administrative support for Program Director (calendar, reimbursements, correspondence, meetings, request supplies, etc...).
Drafting written communication and promotional literature, including Program website.
Providing point of contact/onboarding/schedule coordination for trainees/visiting faculty.
Providing guests with information about attractions, facilities, services, and activities in or outside the hospital.
Preparing periodic reports and records on Program activities, progress, status or other special reports for management or outside agencies.
May assist in planning workshops, meetings or conferences; coordinates logistics, scheduling and participant communications.
To qualify, you must have:
Associate's degree with 1 year of relevant experience. Bachelor's degree preferred.
Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
Work requires the ability to work with diverse internal and external constituencies.
Minimum 2 year commitment preferred.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.